Your Razer mouse with erratic mouse cursor movements should now be fixed. Uninstall the drivers of your Razer mouse if the issue persists. Perform a clean reinstall of Razer Synapse to rule out any installation or update bug causing the issue. If you just updated Windows, please install the "Optional updates" under Settings > Windows Update > Advanced options. See How to get the latest software and driver updates from Windows. See How to use the Surface Calibration in Razer Razer Synapse 2.0 or Razer Synapse 3 if your Razer mouse has a surface calibration feature.Ĭheck if any software is causing the issue.Įxit all apps by going to your System Tray.Įnsure Windows is up to date. Select the appropriate option then tap Next. If presented with a Wi-Fi disconnect screen, tap I Understand. On the new device, tap This is my new phone then tap Next. Reset your Razer mouse's Surface Calibration. Do the following: On the old device, tap This is my old phone then tap Next. Test the Razer mouse with a different system without Razer Synapse if applicable. It is a service provided by Google which allows you to back up all of your. Make sure to avoid surfaces that are rough, shiny or glossy such as glass or similar materials. You can transfer apps from Android to Android over WiFi or create a backup. Once done, let this dry completely and try the Razer mouse again. This app requires the iOS version of Wireless Transfer App be installed and running on your iPhone/iPad. Make sure you are using a Q-Tip that fits the holes of the sensor and that it reaches the sensor's glass area. Wireless Transfer App lets you easily and quickly download photos and videos from iPad/iPhone to Mac as well as upload photos and videos from Mac to iOS devices via WiFi. Next, confirm that the camera and computer are correctly configured. The software varies depending on the camera model. Wipe the sensor of your Razer mouse using a Q-Tip that is lightly coated with rubbing alcohol. Before you begin Confirm that the software required for a wireless connection between the camera and the destination computer has been installed on the computer. Unplug your Razer mouse from your computer. ![]() Note: If your device is not listed, then it does not have firmware or software available for download. See Software and Firmware Updates for Razer Peripherals for any available firmware updates for your device. Make sure the firmware on your Razer mouse is up to date. ![]() Note: For a wireless connection, a clear line of sight from the Razer mouse to the dongle is a must. To make sure: Go to Settings, then tap General. Below are the steps to troubleshoot your Razer mouse with erratic mouse cursor movements.Įnsure the device is plugged in directly to a PC and not a USB hub. Apple First, confirm you have the latest iOS ® software version on both of your devices.
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